Q: Are the plants live or seeds?
A: We sell both live tropical plants and premium seeds. Each product page clearly mentions the type.
Q: Will my plant survive shipping?
A: Yes! We pack every plant with care and offer a free replacement if your plant arrives dead or damaged.
Q: How are seeds packed?
A: Our seeds are sealed in moisture-proof packs and labeled clearly for easy use.
Q: Do you ship internationally?
A: Yes, we ship internationally. Live plants are shipped bare-root, and we offer free shipping over $100 USD.
Q: How long will delivery take?
A: Orders are processed in 2–5 business days. Delivery usually takes 7–14 business days for international orders.
Q: What payment methods do you accept?
A: We accept all major debit/credit cards, PayPal, and other secure options.
Q: Can I cancel or change my order?
A: Orders can be cancelled or changed within 12 hours of placing the order, unless already shipped.
