At Bare Root Blooms, we are committed to delivering healthy, high-quality live plants and seeds. Due to the perishable nature of our products, we do not accept returns. However, we do offer free replacements under specific conditions as outlined below.
We do not accept returns on any of our products, including live plants, seeds, or garden accessories, once they have been shipped. Plants are perishable and easily affected by transit, climate, and handling.
If your plant arrives damaged or dead, we offer a free replacement.
Contact us within 24 hours of receiving the plant
Email us at barerootblooms@gmail.com
Or WhatsApp/Call us at +91 9037226368
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Clear photos of the plant
Photos of the packaging and shipping label
Once verified, we’ll dispatch a replacement at no extra cost.
If the seeds you purchased fail to germinate, we offer a one-time free replacement.
Germination must be attempted within 15 days of delivery
Recommended sowing instructions must be followed
Contact us within 20 days
Provide:
Photos of your sowing setup
Details about the planting process and conditions
After review, we will send a replacement pack of the same seeds for free.
Replacements will not be provided for:
Poor plant health due to incorrect care after delivery
Minor natural differences in plant color, shape, or size
Delays caused by shipping partners
Incorrect shipping address provided by the customer
Please review our Plant Care Guides to help your plants thrive.
Orders can only be cancelled within 12 hours of placement, provided they haven’t already been processed or shipped.
For any issues or replacement requests, contact us:
Bare Root Blooms
📧 Email: barerootblooms@gmail.com
📞 Call/WhatsApp: +91 9037226368
🌐 Website: www.barerootblooms.com
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